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User Research and Insight

In as little as one week we can provide you with user insights that will prevent costly design mistakes

User Research and Insight

We believe that gaining insight into real people in the real world allows you to solve complex design problems.

We can help you understand the space you’re in or want to be in, the size of the opportunity, your target audience, your competitor set and what you need to succeed. All through the eyes of your current or prospective users.

Using contextual research, creative workshopping techniques and visual thinking, we can collaborate with you to develop concepts for new products and services that users actually want.

Recent examples of research-based services we’ve provided include:
  • Audience research and requirements gathering (Samsung, Microsoft, Vodafone)
  • Usability testing (Sky, Disney, Dixons Carphone, Unicef, Huawei)
  • UX measurement & benchmarking (Initial Rentokil, Mars)
  • Ideation & concept development (BBC, Tesco, EE, Samsung)
  • Persona development & design (Mars, BBC)

We can also help with…

Interaction Design

We can help you create user-centred experiences through a range of hands-on design services: everything from visualising early concepts and use cases right through to delivering full user interface designs for build.
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Fieldwork Management

UK or worldwide, we recruit the users, organise facilities and take care of logistics to support your researchers in the field.
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We have an extensive virtual bench of associated, validated UX practitioners you can draw upon to fill gaps in your team on a short term, long term or permanent basis.
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Whether you’re ready to start a project, just want a chat about an idea you have or simply want to find out more about us, you can…

Give us a call on +44 (0)207 3077770